SEO, AdWords, affiliates, advertising, and promotions
Hello,
I keep getting these error messages when I click "Review" for an email campaign. It sends Test Emails fine, but won't let me get past this and send the email because of supposed "default content" that needs to be changed. I've searched and searched and there is nothing default about the blocks.
Hi, @ciaoimports!
If you don't see any empty blocks in the draft, there may be an error with the Subscriber list or the email might be missing a Subject. We're happy to take a closer look with you to help identify the error. In order for our team to securely review the email draft in your admin, please get in touch via live chat, email, or callback in the Shopify Help Center.
Sophia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
The same is happening to me, is this solved? Everything is fine in my email but I can't send it:
@andygimenoads wrote:
The same is happening to me, is this solved? Everything is fine in my email but I can't send it:
Hi, @andygimenoads!
The Update or delete default content.
error message typically indicates an empty block, empty subject line, or potentially an issue with the Subscriber list. However, I can't tell based on the screenshot alone what has caused this error to arise.
Please get in touch with our team via live chat, email, or callback in the Shopify Help Center so we can help you resolve this, as we'll need to take a closer look at the email campaign with you. Thank you!
Sophia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Contacted retail support to get help with this. The issue is that you have to edit and add links to buttons and text boxes even if you have them marked as "unseen". So literally edit them and fill with nonsense, then delete them, and the error will be removed.
@WoolShop wrote:
Contacted retail support to get help with this. The issue is that you have to edit and add links to buttons and text boxes even if you have them marked as "unseen". So literally edit them and fill with nonsense, then delete them, and the error will be removed.
Thank you for sharing your insight on this, @WoolShop!
Sophia | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
this solved the problem for me! thanks 🙂
This resolved the issue for me. Thank you.
Thank you so much for this answer!! I was having the same problem but this solved it.
As a business owner, have you ever wondered when your customer's first impression of yo...
By Skye Jun 6, 2023We're excited to announce improvements to the threaded messaging experience in our communi...
By TyW May 31, 2023Thank you to everyone who participated in our AMA with Klaviyo. It was great to see so man...
By Jacqui May 30, 2023