Email To Send after order has been delivered to Customers To Review Us On Google

[AndrewPSVP]

Hi there,

I would like to automate an email to customers who have had their purchased products just delivered.
The reason I would like to do this is to add "Review us on google".

If anyone also knows of some links or articles that can help me out on becoming more of a pro on Shopify Marketing Campaigns/automation, that would be much appreciated.

Thanks

[AvadaCommerce · Accepted solution]

Hi @AndrewPSVP,

You may find the Shipment delivered notification from Shopify and edit it the way you want to ask for a review. This notification is sent to the customer automatically after orders with tracking information are delivered. Therefore, there's no need to create an automation for this.

You can find it from your Shopify admin > Settings > Notifications > Shipping > Delivered. 

You may refer to these Shopify guides about Creating Marketing Campaigns, Creating Marketing Automations in Shopify or Shopify's best practices for email marketing for a full list of content suggestions, design tips, and strategies.

I hope it can help you achieve your business goals.

[mdub]

Taking this thought a step further, how can I email a customer 1 day after their order is delivered?  

[mabootle]

@mdub have you found a solution to this?  I am trying to setup the same thing for my company.  If you find something out can you let me know please?

sales@americanoffshorefishing.com