Email to send to customers to review us on google

gwilliams
Pathfinder
153 0 34

Hello

I was wondering if there is a way I can set up an email to send to customers 7 days after purchasing a product from the website to request writing a review on Google?

Thanks

Replies 2 (2)
Dirk
Shopify Staff
Shopify Staff
1593 196 356

Hey, @gwilliams 

You could use a third-party app such as Grapevine Post-Purchase Survey to include a link that redirects customers to your Google my business page where they can submit a 1-5 star review on your business.

Otherwise, you can use Shopify Email to create your own email template (including instructions to review your store) that you can send out to customer groups that have ordered in the past 7 days. From there, you can schedule the email to send out 7 days from now. Rinse, and repeat.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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gwilliams
Pathfinder
153 0 34

Thanks Dirk.

I'll try and attempt this first with using the Shopify Email app.

Do you know how I can create/set up a Customer group of customers who have purchased in the last 7 days. Can I also set this up so it adds customers automatically to this list who purchase?