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Error in Facebook shop

Mybeerbox
Tourist
11 1 4

Hey,

 

I get the following error message in Facebook regarding the link to my shop 

 

"Your product wasn’t approved by Facebook. Ads related to alcohol products or services are required to follow geographical restrictions and legal age by location. This applies to both the actual ad and the landing page the ad directs people to."

 

Is there any workaround to fix this ? 
Thanks

 

Replies 6 (6)
hugo4711
Shopify Partner
17 1 1
I have exactly the same error.

We are selling alcoholic beverages so it is to be expected, but we don’t run ads...
MackJon
Excursionist
26 0 5

Hi,

 

I have the same issue, although for some reason one product got through - I've done nothing to this but for some reason, just the one bottle is fine!?

 

Be interested to see if anyone finds a solution for this one. I know in Google Marketplace we have to declare the alcohol side, but I don't see anything in the FB Shop page to declare or resolve this.

 

Jon

Mybeerbox
Tourist
11 1 4

Hi Jon,

 

Did you find a solution for it 😉

Cheers

Henryy
New Member
1 0 1

 Yes i think i know! You need to go to your products and add a barcode to each individual product so that facebook know which type of product it is!

Captura de ecrã 2020-06-03, às 18.20.20.png

 

DigiHarsh
Excursionist
16 0 9

Is Anyone have a solution

Tzsmith
New Member
1 0 0

Hey I’d love to open your link but it’s not working for me!