Error when using Automatic Discounts

New Member
1 0 0


I get an error when using the shopify automatic discount buy x get y free. (no apps being used)

The promotion is set up to buy 11 get 1 free but when I add 11 to the cart the 1 free doesn't show. However if I apply 12 to the cart it shows the 1 free after I re-fresh the page. Could you please advise how I can set-up the promotion where I can ask the consumer to add 11 of the product and the additional 1 shows as a free product in cart.


Many Thanks 


Reply 1 (1)
Shopify Partner
136 17 34

The automatic discount feature only applies the rule, it does not automatically add items to cart. That functionality would have to be developed in your theme.