Exclude customers from email flows based on a tag

Exclude customers from email flows based on a tag

TomEto
Tourist
5 0 1

Hello! I currently have an email flow and I want to exclude customers that purchase a specific prodcut. I have another flow that tags these customers, so they all have the same unique tag. I had an attempt at adding the steps to exclude these customers but I'm not sure how to check if it's right. Screenshots below for reference.

 

Flow

TomEto_0-1707160607187.png

 

Get order data query:

TomEto_1-1707160658806.png

 

The flow continues in a similar pattern (eg: wait 7 days, send another email, wait 7 more days, send another email...), will the customers be excluded from the entire flow or do I have to add this step before each email?

Thanks!

 

 

Reply 1 (1)
TomEto
Tourist
5 0 1

Hi! Thank you so much for looking into this and for the feedback. I wasn't sure if the "get order data" action was getting the data for that specific order and if the query I used was the right one to make the flow pull the customer data from that specific order. 

Thanks again! 🙂