Facebook ad restriction

Solved
JinpengZeng9
Tourist
11 0 2

Hey guys i been opening Facebook accounts but they all got restricted i currently have a business partner and hes from India i linked my credit card info and everything and still i got banned and all these are new accounts i got 300 impressions with $50 ad spend so what should i do and how to i fix this issue?

Accepted Solution (1)

Accepted Solutions
Niki_K
Shopify Partner
291 28 81

This is an accepted solution.

Hi @JinpengZeng9,

it looks like Facebook thinks there has been some suspicious activities (a partner in another country, linking credit card details from another country, and else). Creating new and new accounts won't usually help. Try requesting review of the account – https://m.facebook.com/help/contact/2026068680760273

Be prepared that it may take up to couple of days before you get reply. Sometimes you don't even get an answer. So you need to repeat requesting the review. 

Send me a link to your store to niki@hey.com and I'll help you out.
For more info what I do, visit nikikozak.me

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Replies 3 (3)
Niki_K
Shopify Partner
291 28 81

This is an accepted solution.

Hi @JinpengZeng9,

it looks like Facebook thinks there has been some suspicious activities (a partner in another country, linking credit card details from another country, and else). Creating new and new accounts won't usually help. Try requesting review of the account – https://m.facebook.com/help/contact/2026068680760273

Be prepared that it may take up to couple of days before you get reply. Sometimes you don't even get an answer. So you need to repeat requesting the review. 

Send me a link to your store to niki@hey.com and I'll help you out.
For more info what I do, visit nikikozak.me
takisthouse
New Member
1 0 0

Hello! I've got the same problem and I did your suggestion. But it's not working. What should I do?

Niki_K
Shopify Partner
291 28 81

Hi @takisthouse,

When did you contact the support? Have you tried it more times? I've put together some more steps to do when your ad account is banned in one of my blog posts. If interested, here's the link: https://www.nikikozak.me/shopify-qa/2021-10-06-ads-account-banned/

 

Send me a link to your store to niki@hey.com and I'll help you out.
For more info what I do, visit nikikozak.me