Facebook ads always new problem

New Member
16 0 0

Please help me.
I have created a Facebook business account with my business name and sent an ownership request to the page and when I tried to respond to the request.
Facebook display a message saying something went wrong we're looking into it.
I have read all the articles related to it but didn't get any solution 
Can I run ads through business manager account without page ownership being accepted what to do?

Replies 2 (2)
Shopify Staff
Shopify Staff
1092 99 192

Hi, Nikunj 

Elle here from Shopify. 

Facebook has a new live chat feature where they can help you with all related queries about your ad accounts! You can get in touch with them here

Facebook Live Chat is available to help between 9AM EST - 11PM EST.

I hope this helps and that they're able to resolve your issue!



Elle | Social Care @ Shopify 
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Shopify Partner
44 0 4


As far as I know, you can make ads for a page if you are not the page admin, but if you need to run ads before the problem is resolved you can create ads from your page without the business manager.

Good luck!




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