Facebook Ads Issue

fratrings
New Member
1 0 1

Hi Everyone,

I have 28 products successfully 

I have set up the marketing for Facebook ads, but I am getting this error message. 

  • A problem with Facebook prevented your activity from being published. Try to republish in a few minutes.

I have reloaded the page, and also pressed the republish activity button, but the same errors keep coming back up. 

Can anyone help me fix this issue?

Thank you

Reply 1 (1)
jclarkdev
Tourist
6 0 1

Hey Fratrings! 

 

I've got a solution for you to try:

Step 1: Go to your Facebook business manager account. Under business settings, go to business info. Provide your email address and click on " Send verification Email"

Step 2: Go to your inbox and verify it. If not found in primary inbox, try checking under social tab or spam. Once verified, edit your facebook campaign on shopify and re-submit it.

 

Let me know if that doesn't work, and if it does feel free to mark this resolved!