Facebook already blocked 3 of my business acounts from advertising

FighterFan
New Member
1 0 0

Hi together,

I really dont know what to do anymore. I've got a pretty nice one product store I think.

But as soon as I create a new facebook page and open the Business Manager to advertise, the trouble beginns.

They always set my account quality to low and prohibit me from advertising.

Is this a known problem?

Thank ya'll

Reply 1 (1)
Shay
Shopify Staff
Shopify Staff
1527 240 324

Hi @FighterFan 

Thank you for reaching out to the community forums to share your issues with Facebook and your ad campaigns. I understand you are having issues with Facebook rejecting your ad campaigns and you aren't sure why.

While I can't speak to Facebook's decisions in this matter, I'm happy to go over your ad campaign with you and see if we can improve it's rating. In order to help, I would need to see a preview of the ad campaign including the image(s) you are using, the copywriting used in the ad and the landing page of the store (a screenshot is fine if you don't want to share the store URL). This will help me compare the ad to Facebook's Ad Attribute to Avoid

Hopefully we can get this resolved for you!

-Shay

Shay | Social Care @ Shopify 
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