Facebook business page - can't edit my profile photos....

SB919
Tourist
9 0 4

Hello,

I have a FB Business page attached to my personal profile. My FB business page is also a sales channel connected on Shopify. For some reason, I can't edit my page profile. I have the right permissions and I'm being redirected to Meta business suite and then back to FB - but still nowhere can I see how to even my profile photo on my FB business page. Help......please.

Reply 1 (1)

Brendan-Optily
Shopify Partner
87 10 23

Hi @SB919 

 

It's hard for us to assist here as we can't see the exact problem.

 

If you go to this link (but put your own business account number at the end)...
https://business.facebook.com/settings/info?business_id=XXXXX

 

From there you should be able to edit your business profile - photo etc.

 

You'll also see other options in case that's not the right thing you are trying to change.

 

Post a screenshot here or a loom video as it might help us to understand better what's the problem.

 

I hope that helps...

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