Facebook Integration for Facebook Pixel

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I have been trying to set up my facebook pixel integration for the past few days and just can't figure out where I'm going wrong.

I keep getting prompted to add my facebook account as a sales channel but I'm pretty sure I've already done that.

In my data sharing settings it says that I have a facebook pixel installed but in the store preferences next to facebook pixel it says "set up facebook"

Is anyone able to help with this? I just can't understand why It's not working when I've followed step by step instructions.




Replies 2 (2)
242 6 23

@TroubleSam hello there would you please like to share a screenshot of that area where it showing this message?

191 4 23

Hi @TR ,

Use Chrome extension - Pixel Helper and check if pixel is capturing data or not.

I believe you do have added pixel on shop. Use above tool to verify if that is the case

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