We have been having issues with our Facebook page. Our Facebook page was created a couple of years ago (before I joined) and it states that it is owned by someone, for which we don't have access to the Facebook account that originally created the Facebook page for us and we can't seem to remove this in order to connect our Facebook/Instagram pages to our Shopify store as we would like them connected to list our products. I am a admin on Page Roles which I thought would mean I could then be able to do this?
Does anyone know if I need to contact either Shopify or Facebook to remove the current Page Owner?
I hope this points you in the right direction to get help with your Page Roles. If you have any other questions on this topic, don't hesitate to let me know!
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