Facebook Pixel NOT firing on checkout BUT fires on page normally - please help!

New Member
1 0 0

Hello dear community,

I have an issue with my shop www.der-bandmarkt.de. I installed the Facebook Pixel and it is firing throughout the whole page and all events are tracked properly EXCEPT on the checkout page. There is no pixel and no event is tracked there. The Pixel Helper Addon also doesn't show any pixel loaded on the checkout page. Could anyone help he out wih tht issue? Shopify Staff maybe?

Thanks and best regards

Reply 1 (1)
271 8 35

Maybe if you're using a third-party iframe or service, the pixel issue will be there. It's a common issue faced by all.

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