I've been troubleshooting my FB pixel all day and have had to pause my campaigns due to the pixel not tracking events. I installed the pixel a few weeks ago and everything was tracking correctly u until 12 days ago. The pixel is still tracking page views and content however, it is not capturing events such as Purchases, Add Payment, or Initiate checkout. I had a purchase come in today which is how I realized my pixel wasn't firing. I proceeded to run a couple test checkouts with no luck.
Please advise! I've spent hours reading articles on the help center and have been using the pixel helper extension with no luck!
Same issue, have noticed Initiate Checkout events have almost completely stopped firing back to Facebook. Pixel is placed through Shopify and not through any 3rd party, so not sure how I am supposed to be able to troubleshoot this?