FROM CACHE - en_header

Facebook Pixel Won't connect with shopify store

Solved
BrandBuilder
Excursionist
16 2 2

Hi Everyone,

I'm having trouble getting my pixel connected to my store. I've already read the other posts, and I don't have an ad-blocker even installed. Does anyone know any reasons for why pixel wont connect? I've put the pixel link inside of my Shopify store and even verified that my pixel is working in Shopify using a pixel tracker. I've spent 2 days trying to figure this out now, lol. Also note that I'm using an uploaded Shopify theme with popup items and carts, does that have something to do with it? I did have a previous pixel on my store which did work, and I was able to see all of the actions get noticed by pixel via a test order.

Any help would be appreciated, Thanks!

Accepted Solution (1)

Accepted Solutions
BrandBuilder
Excursionist
16 2 2

This is an accepted solution.

I followed all steps correctly, pixel just needs a few hours to actually register adding to a store.

View solution in original post

Replies 3 (3)
jasonavada
Shopify Partner
333 11 40

Hi @BrandBuilder 

Adding Facebook Pixel to your Shopify store helps you a lot, especially in tracking visitors’ flow. We created a blog post to explain how to add Facebook Pixel to Shopify store. Please make sure you've followed all the step properly.

Hope it helps

 

 

I'm Jason Dao, Manager of Research & Development Department at Avada Ecommerce.
BrandBuilder
Excursionist
16 2 2

This is an accepted solution.

I followed all steps correctly, pixel just needs a few hours to actually register adding to a store.

Tracking_expert
Shopify Partner
17 0 0

Hi,

It have many factor your pixel not connect your store . are you connect right ad account ? are you add extra pixel code or wrong code install your theme ? If you not fix it yet I can fix it . hire me  

Nur islam