My business and account and ad account got restricted and I'm trying to figure how to verify my Facebook business.
I've only just started using Facebook Ads for my Shopify store. The first time I tried to run ads, they ran, but then got banned a few days later saying that I needed to very my account and submit a photo ID. I did that, it got approved then went back to making ads. I ran the same ads again for like two days, reached people, paid for the ads, then it got restricted again saying I need to verify my business. I have already verified my domain aswell. I get to a point in the business verification process where it asks me to submit a document with my Legal Business name, but obviously that's a problem because I'm just a new Shopify with nothing of the sort.
I tried contacting Facebook and they were telling me there is no way to verify outside of Facebook. The person I was speaking to was of no help and said there was no way to verify outside of Facebook. She assumed that I was trying to verify through email for some reason when I'm not.
She said I have to upload one of these, the list of documents that she gave me were:
Has anyone else experienced this and found a work around? Surely this is common for people and I'm not the first one to experience this, but I don't understand what document I would even upload.
The first time I tried to run ads, they ran, but then got banned a few days later saying that I needed to very my account and submit a photo ID. I did that, it got approved then went back to making ads. I ran the same ads again for like two days, reached people, paid for the ads, then it got restricted again saying I need to verify my business.
What kind of ads do you run? Seems like users are reporting it or maybe it's violating their T&Cs so they keep restricting the ad account.
It’s literally just a picture ad. A picture of the product, nothing offensive or obstructive in anyway at all. A picture of a light
I have similar experience with one of my client, here is what he did to resolve verification issue. As per FB terms you must have to be a registered business if you are promoting any business / domain. So get a trade licence or any any govt registration for your venture. Which country are you form?
Fine, it will be best option for you to register a business.
It costs £12 and can be paid by debit or credit card or Paypal account. Your company is usually registered within 24 hours. If you do not want to use 'limited' in your company name you must register by post.
Note: There might be several hack to do in a unethical way but if you want to make real business this is the only way you have to follow friend. Wish you best of luck.
On the Gov website it says you're only supposed to register if you have earned more than £1000. This is the problem. I am a brand new shopify store with one sale at the moment, registering my business now doesn't make sense nor is it possible.
I sent my paypal statement to verify my business in hopes that will work because i really don't know what else to do.
That could work also. Please give FB team that terms of reg. of business. Let us know if that works for you or not.
It got rejected.
I really don't understand how i'm supposed to verify a small shopify business, with 1 sale, using the document stated.
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