GA4 tracking engagement data, but not conversions

FullCircle
Visitor
1 0 2

Hi there,

 

I am having trouble with getting the conversion tracking to work in Google Analytics. I created a GA4 property and installed the tag in the header section of the theme.liquid site code (following the standard set up procedure).

 

It's tracking engagement events just fine, but whenever I run test orders it just doesnt show up as a conversion in Google Analytics. What could be there problem here and preventing GA from tracking conversions?

 

NOTE:

I've had GA3 installed in the past, but removed all the code as it also wasn't working properly. I also made sure the I went to Online Store>Preferences and disabled the old Universal GA snippet. After that I installed the GA4 property snippet.

 

Any help is much appreciated.

 

Thanks!

 

Screenshot 2022-10-06 at 16.36.57.png

Replies 5 (5)

Dingchao
Shopify Partner
2 0 0

I'm having the same issue. All other data are showing up except purchases/conversions.

Niharpatel
Visitor
2 0 0

I'm also having same issue. No conversion and conversion value

TNP
Visitor
1 0 0

Same problem! Not a single conversion

Birchbury
Visitor
1 0 0

I'm still having this issue. Has this been resolved yet?

michelino1995
Visitor
2 0 0

Hey all,
I have the same issue. Did you fix it?

 

Many thanks!

m