Google ads suspension improve website

Slocke11
Visitor
2 0 0

Hi all,  My website has been suspended by google ads under the website needs improvement ( which appears to be a common issue). Frustratingly it does not point out the root cause,  I keep changing it and trying to comply with google, but I am now at the point of having to wait a week between reviews.  Could anybody please offer some help/advice on how to rectify this. My website is earthalien.co.uk i would be really grateful is someone could take a look

Replies 3 (3)

Dirk
Shopify Staff
2217 247 506

Hey, @Slocke11 

 

Unfortunately Google has their own review process, so we wouldn't have a hand in terms of expediting their process. In addition, they have access to your ads account and have context around why the account has been suspended. My best piece of advice would be to continue your conversation directly with them in order to get to a resolution.

With that said, in the meantime you can check out their resources on product linking Shopify to their Google ads platform here.

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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Lee-Strong-SEO
Shopify Partner
127 19 25

Hi @Slocke11

I understand how challenging and frustrating it can be when your website gets suspended by Google Ads, especially when the reasons for the suspension aren't clear. Having a website under the 'needs improvement' category can indeed be a common issue, but pinpointing the exact cause for rectification can be tricky.

 

After reviewing your website, earthalien.co.uk, one potential area of concern could be your website policies. It appears that the policies might have been set up using standard templates without adequately customizing or updating the information within them. This is something Google could be flagging. Google Ads typically requires that websites have clear, accurate, and comprehensive policies. If the policies seem generic or incomplete, it might lead to issues with ad approvals.

 

Privacy policy:

LeeStrongSEO_0-1702870748238.png

 

Terms of Service:

LeeStrongSEO_2-1702870982584.png

 

 

My advice would be to thoroughly review and update your website policies. Ensure that they accurately reflect your business practices and are fully tailored to your specific services and products. This step might help in addressing part of Google's concerns and could be a positive move towards getting your website back in good standing with Google Ads.

 

Hope this helps, and best of luck with resolving the issue and getting your website back on track!

Strong SEO

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Slocke11
Visitor
2 0 0
Thank you for taking the time to look, and your suggestions, I will review
the policies and amend. Again thank you