Google Analytics- 4 site Refused to Connect Error

[vmi1816]

Greetings all

I followed the steps (online sore/ preferences / Google Analytics/ Manage Pixel) to install GA4 by adding the Google plug in.  I got the error storename. myshopify.com refused to connect.

Any ideas why I can't install the plug in?

Thanks in advance

[QuitaY]

We are having the same issue. 

[4TheAbode]

Same here

[Playaboule]

Same issue

[anthonyp-au]

Yep, same issue here this morning.

[Amythest]

Same here

[kl-press]

I was able to make it work after removing the Google app from my store and re-adding it again.
Go to Settings -> Apps and remove Google sales channel and go to Shopify app store and find Google sales channel app and add it back.

[vkeycaps]

Re-installing helped me as well

[anthonyp-au · Accepted solution]

Think there might have been something changed in the backend, because I uninstalled & re-installed at least 3 times before coming here.

But just tried it now and it does indeed work after a reinstall.

Thanks!

[vmi1816]

Thanks for the update. I did not reinstall. In my case, the app never got
installed. I just tried it again. It is working now. The change must have
been on the back end.

[vmi1816]

I agree. The changed happened on the back end.

[ajc360]

Mine is working now too but I found that I had the original UA code still plugged in. I removed it under Online Store --> Preferences. 

[vmi1816]

I've been running dual UA & GA4 for a while and tracking Google ads conversions with both. Now that I've installed the Google App, I have to remove UA code and  a custom script  from Loves Data.  I'll remove those over the next day or two.