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weirdtimesau
Tourist
10 0 1

Hi, I am trying to connect to google merchant center and my products arent listing.

It says i need to enter a supported unit of measurement..
I Sell T shirts so im not sure how the Unit base measure and unit pricing measure work for T shirts?

Replies 3 (3)
EmmanuelFlossie
Shopify Partner
2718 197 656

Are you targeting Germany by any chance? Most likely your Google Product Category is wrong and its confusing Google. Or if you did not submit a category, the automation did not add the correct one.

 

Go to Google Merchant Center > Products > All Products > click on a products that has the issue > at the top you should see the category, check what it is.

 

If it's wrong make sure that you have added the value : Apparel & Accessories > Clothing > Shirts & Tops

 

Referene: https://www.google.com/basepages/producttype/taxonomy-with-ids.en-US.txt

 

You can add it using feed rules: https://support.google.com/merchants/answer/7450276?hl=en

Or using a supplement feed: https://support.google.com/merchants/answer/7439058?hl=en

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.
weirdtimesau
Tourist
10 0 1

Hi, I have updated the categories as you mentioned.
I have just checked my Google merchant center to see I have some products active and some that are not.
some sizes of each t shirt are now Active, the ones that aren't active when i click into the product it says 'Suspended account for policy violation'

Screen Shot 2022-09-22 at 7.59.07 am.png

EmmanuelFlossie
Shopify Partner
2718 197 656

If you have a suspended account, then non of your products will be approved. I recommend you read: https://community.shopify.com/c/Ecommerce-Marketing/Checklist-Suspended-Google-Merchant-Center-Accou...

 

Also, you must comply with Google policies, setup and not knowing the policy is a recipe for disaster.

 

For example you are not allowed to use full cap words, as per: https://support.google.com/merchants/answer/6324415

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Premier Partner.
Need Data Feed or Google Shopping support? Get in touch.