this could happen because of a number of reasons, namely:
Your business category is considered prone to spam (e.g. locksmith, Garage Doors businesses) or an issue for public safety (e.g. Drug Rehabilitation centers) Your business name is suspicious with keyword stuffing (e.g. business name with the category and/or city name) Your business address is suspicious Your business type is normally a service area business and you didn’t hide your address or normally operates from a physical location and you hid the address At the moment you can use Phone Support (“Get a call”), Chat support and Email support to contact Google Support directly. All these options are accessed through Google My Business “Contact Us” form, you have two different ways to access. Visit https://support.google.com/business/gethelp»
Hope this helps!
Thanks, Digital Artisans
Hatim Ayoub | Designer | Developer - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted