Google Merchant Center Misrepresentation

cinks20
New Member
7 0 0

Hello!

I have had my Shopify store running for about a month and a half and then decided to run ads through Google. I was immediately suspended due to Misrepresentation. 
I have poured through all of my policies and settings and still cannot identify the issue. 
Any help would be greatly appreciated. 

GMCerror.png

Replies 2 (2)

EmmanuelFlossie
Shopify Partner
2979 222 715

There can be many reasons for a suspension. Knowing which one is very hard.

 

The most common is pretending to be in a country you are not.

Missing business details.

Using template images, text, or copied images and or text.

Missing policies

 

Here are more details:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
cinks20
New Member
7 0 0

The only glaring issue I saw was that the complete business information (address/phone no.) was not shown in the footer. I added that information and have resubmitted a review with Google.