Google Merchant Centre Help

[Dan7]

 Hi There,

I'm having trouble getting a Google Merchant Centre account approved, I've gone through and checked everything.

We had to update the address because it was a post office, done that, Also made changes to all of the policy pages so it was inline with Google's guidelines. 

Can anyone give me advice on what needs to be done here? Google just come back with extreemly generic response which is no help. 

https://loveinthemoonlight.com.au/

 

[Dan7]

Hi,

Thanks for your response. 

Unfortunately, I've looked through all of the above and I can't find any issues. What I'm looking for is an explanation of what's actually wrong so I can fix it. What you've put above I appreciate but, it's pretty much exactly what Google says with no clear explanation of what's the piece that wrong.   

[Dan7]

I'd prefer to keep the communication on this forum. 

Thanks.

[EmmanuelFlossie]

You may have noticed that some users reply with chatgpt, which honestly does not share any knowledge nor does it help the original poster, my replies are all human written.

I would for now remove the 10% off popup, popups that block the page, may cause issues.

As you are selling pregnancy related products, make sure to not include display ads, as this is not allowed. Go to cog icon > data sources > click on your primary feed > setup > and in the marketing options uncheck display ads.

Make sure text can be highlighted, as this is a normal website function, blocking this will be a reason for suspension. (for example your address in the footer)

When adding an item to the cart, there was no indication something was addedd other then the cart icon updating. I recommend having some kind of notification that says, item is added to the cart.

You may have more issues, so make sure to check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865