Google Merchant Centre - Suspension Due to Parked Site

FernandFriends
Tourist
9 0 3

Hi,

Our Google Merchant Centre Account keeps being suspended due to parked site / no items on site, and I have no idea why.

The first time this happened I contacted Google Support who gave a fairly "stock" answer:

Please be advised that Google Shopping does not allow the promotion of websites that do not provide the users with unique and valuable content on the landing page domain. Let me explain this further to you and the following are some examples:

  • Parked domain: Make sure that your site provides users with unique and valuable content on the landing page domain, and isn’t parked displaying only ads and links.
    • If your registration expired, please renew it in order to start advertising the site again.
    • If your site has experienced a temporary disruption in service, make sure that your site is properly running again.
    • Make sure that your website provides users with unique, valuable content and isn't full of advertising listings and links.

After this, I appealed and my account was resuspended and working fine, but last night around midnight it was suspended again. I would really appreciate it if anyone could help shed some light on the matter?

The link to our site is here: www.fernandfriends.co.uk We have been selling products all week.

Many thanks,

Rob

Replies 15 (15)
EmmanuelFlossie
Shopify Partner
1225 65 288

If you have followed my previous suggestions and it does not work, then I recommend contact Google and ask for examples of issues.

I'm a Google Shopping Specialist and a Google Ads Diamond Product Expert (Only 9 Google Ads Diamond Experts in the world!), also I'm a Google Premier Partner
. Need Premium Data Feed Management Support? Get in touch.
zveclub
New Member
4 0 0
ok,thanks for your reply
lucas05021
Excursionist
39 0 4

Did you solve this problem?

foxmox
New Member
4 0 0

not yet, i'm waiting for 3 business days.

terta
New Member
1 0 0

I have the same issue , and I made the request for the review three times now and i had the same reply and i contact them they told me should raise the request again but i don't know what is the real issue ( https://www.jogoss.com )

EmmanuelFlossie
Shopify Partner
1225 65 288

If you have followed all my recommendations, then most likely the issue is trust. Google requires a certain amount of trust signals from the merchant to be eligible. So I recommend you work on this for set duration and then try again once you know your trust has increased.

I'm a Google Shopping Specialist and a Google Ads Diamond Product Expert (Only 9 Google Ads Diamond Experts in the world!), also I'm a Google Premier Partner
. Need Premium Data Feed Management Support? Get in touch.