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Google Merchant Centre Website or online shop needs improvement

Google Merchant Centre Website or online shop needs improvement

RadiHeat
New Member
4 0 0

Hi All I'm new to all this and have become stuck with merchant centre give me the below error on my website
https://www.radiheat.co.uk/

 

Any Help or pointers in the right direction would be very much appreciated.

 

Website or online shop needs improvement
Limits visibility of all products in United Kingdom
During the review that you requested on 8 Nov 2024, Google found this still to be an issue. Before you request another review, make sure that you meet the requirements.

 

There was a problem identified with your website. Update your entire website to provide a useful and transparent shopping experience for customers.

Make sure that your website meets the following requirements

  • Your website should have a domain name that matches the uploaded domain name
  • Your entire website shouldn't have any broken links
  • Your website shouldn't contain any placeholder images or text
  • The product details and categories should match those that you provide in your product data
  • Your website shouldn't contain generic information and shouldn't miss crucial information about products help_outline
 

 

Replies 11 (11)
RadiHeat
New Member
4 0 0

thank you for your help iv checked all this but still comeback with error when iv submitted as fixed.

EmmanuelFlossie
Shopify Partner
3460 264 834

I recommend you add a favicon.

Your reviews are fake, your website is only 22 days old and you already have 50+ reviews for every product. Google does not allow fake reviews, as this is misleading.

 

You will have more issues, so make sure to read:

Important Read First -->> https://support.google.com/google-ads/community-guide/304792695
https://support.google.com/merchants/answer/6150127
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
https://support.google.com/merchants/answer/6149970
https://support.google.com/merchants/answer/9158778
https://support.google.com/merchants/answer/6150244
https://support.google.com/google-ads/community-guide/241068758

 

 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
RadiHeat
New Member
4 0 0

iv removed the reveiws and added a favicon - after a review iv now got a misrepresentation error

EmmanuelFlossie
Shopify Partner
3460 264 834

I don't recommend requesting a review, without going the extra mile and checking all the policies I have shared, as indicated, you may have more issues.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
barberecho-whs
New Member
4 0 0

Hi Emmanuel,

I’m experiencing an issue with my Google Merchant account, which has been suspended and I’m unable to submit another review request. Could you please advise me on what steps I should take next? 
https://barberecho.com/

EmmanuelFlossie
Shopify Partner
3460 264 834

You will most likely be in a cool down period, so if it's the first time it will take 7 days.

 

I recommend you have a look at all the links I have provided, and try to resolve any possible reason for suspension.

 

For example, I recommend you do not show grey 5 star reviews, when they are no reviews, as this might confuse Google.

 

For example do not use an @gmail.com email address, instead use an email address that matches your website domain.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
barberecho-whs
New Member
4 0 0
Thank you for your reply. Unfortunately, my account is suspended, and
there’s no option for further review. I mistakenly used my reviews
improperly. Is there any way to resolve this? I’ve read some of your topics
and plan to finish them, but I’m unsure if I’ll be able to have my
merchandise account again.
EmmanuelFlossie
Shopify Partner
3460 264 834

If you can not see a review button, you will most likely be in a cool down period, so if it's the first time it will take 7 days. If it's the preceding one, then 14 days, 21, etc, the more you requested, the longer you have to wait.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
barberecho-whs
New Member
4 0 0

Thanks! I believe the last time I used it, there was a 7-day cooldown period. Based on what you mentioned, I’ll need to wait about two weeks before submitting another review request. I’m attaching the message I’m receiving in Merchant Center for you to check if something is wrong. Also do you have any tutorial for google Ad?

 

merchant center.png

EmmanuelFlossie
Shopify Partner
3460 264 834

You can check my websites for a ton of articles.

Regarding your screenshot, I recommend checking all potential issues in the links in my previous post.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
barberecho-whs
New Member
4 0 0

Thanks for the help Emmanuel
I was just reading one of your articles for troubleshooting my GMC and I saw this:

 
Multiple Websites:
Having multiple websites for one business will violate the abuse of ad network. Google expects one business = 1 website.

So we have an incorporated company (Inc.), and we have a website under that Company. We wanted to grow our business and sell only the best sellers machines (Clipper, trimmer, shaver, Dryers, flat Irons) in another website. is that a red flag?