SEO, AdWords, affiliates, advertising, and promotions
Hello.. my store is: https://ecofriendlyme.shop/
Does anyone have an idea of what got me suspended by google merchant for misrepresentation?
Here are examples of issues based on your website:
I recommend adding your business details (address, email, phone, business hours)
Missing in and out of stock on the product landing page.
Make sure to have a description, not just bulletpoints / features.
Don't use @gmail.com instead use an email address that matches your domain name.
As you are located in Kenya, make sure to target kenya using the local language and currency for both the feed and website.
You can find more issues by checking the policies below:
https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
Hey,
Google must’ve sent a mail detailing all the issues they encountered on your website. If they have, ensure that you go through it thoroughly and make all the necessary changes. If Google hasn’t sent a mail, I suggest conducting a product, website and account audit before you submit your account for re-evaluation.
Based on my observations of your store, here are a few changes you can make:
On the landing page of your products:
On the website:
On your GMC/Google Ads Account:
I strongly recommend documenting each step you take and any changes you make and submitting them to Google when submitting a review.
I hope the changes I suggested above will help you fix the error. If you need any further help, feel free to contact me.
Bhakti Shah | Content Writer@ AdNabu
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@Bhakti_Shah You will only get template replies with basic reasons for suspensions. Google will not detail anything, hence why you need to check the policies and guides to find any potential reason for suspension.
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