Google Search Console Sitemap Error

Solved
Julie_Black
Tourist
12 0 3

I'm getting the response "couldn't fetch" when I input my sitemap on Googel Search Console. 

Is there anything I can do to resolve this? As far as I can see, the information submitted is correct.

 

Sitemaps
 
Add a new sitemap
Submitted sitemaps
 
Sitemap Type Submitted Last read Status Discovered URLs  
/sitemap.xmlUnknownAug 12, 2019 Couldn't fetch0 
Rows per page:
 
10
 
 
 
 
 
 
1-1 of 1
 
 
 
 
 
 
Accepted Solution (1)
Josh_Uebergang
Shopify Expert
967 40 249

This is an accepted solution.

What is the domain you're using in Google Search Console? It should be the primary domain which I see is: https://www.bonzadogtreats.com.au/

 

I'm guessing it couldn't fetch because you're trying to do it on the myshopify domain, but that redirects to your primary domain.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping

View solution in original post

Replies 6 (6)
Josh_Uebergang
Shopify Expert
967 40 249

This is an accepted solution.

What is the domain you're using in Google Search Console? It should be the primary domain which I see is: https://www.bonzadogtreats.com.au/

 

I'm guessing it couldn't fetch because you're trying to do it on the myshopify domain, but that redirects to your primary domain.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
Julie_Black
Tourist
12 0 3

Thank you 🙂

VOLT-LAB
Shopify Partner
1 0 1

This is a bug on Google's side, not yours. We had the same issue with several clients' websites, Google keeps promising to solve it but no luck so far. Try submitting each page manually:

 

1. Go to URL INSPECTION
2. Type in the URL
3. Click REQUEST INDEXING

 

Extra manual work of course, but a temporary solution until Google sorts it out.

 

VOLT LAB

HANIABITAR1
New Member
2 0 0

you mentioned 1. go to url inspection  where is that on ? the google search console page? or from shopify .

 

im facing the same problem, I just recently moved from a platform to shopify but with the same domain.  . my domain is from domain.com , and the url is not fetching , ive been re submitting since a month now . 

Joyce_van_Dam
Tourist
11 0 1

has this issue been solved? i'm getting the same "couldn't fetch" errors when I submit my sitemap.xml

Reza_Shaffaf_Co
Shopify Partner
1 0 0

Thank you @VOLT-LAB !  That helps