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GTIN not passing through Shopify Google Shopping API

ChuckD87
Excursionist
16 0 4
‎11-19-2020 07:52 PM

GTIN not passing through Shopify Google Shopping API

It appears the GTIN identifier field suddenly is not passing through to Google Merchant Center when using the Shopify Google app. All of my products that have GTIN identifiers are showing the message "GTIN is required for this product" when in fact my products do have the GTIN which I previously uploaded in the barcode field. Everything had been working fine for months. Is this a bug?

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Reply 1 (1)
EmmanuelFlossie
Shopify Partner
1988 139 497
‎11-19-2020 10:40 PM

Re: GTIN not passing through Shopify Google Shopping API

Interesting, make sure both brand and barcode are added and custom product is disabled.

Also make sure the barcode is officially stamped on the product packaging ie from the manufacturer and its only digits.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
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