Access a community of over 900,000 Shopify Merchants and Partners and engage in meaningful conversations with your peers.
We maintain our tags on GTM and currently tags (for different platforms i.e. Facebook, Analytics, Adwords) related to product page view are not firing for some products. I can see for these products "undefined" is returned instead of product information. All products use a single product.liquid template and here's the data layer definition:
The tag setup on GTM:
When on GTM preview mode, although using the same template, this is how it looks for two products:
I tried talking with Shopify support as it seems to be product-specific issue. Unfortunately they weren't able to provide much insights and suggested posting on this forum instead.
Hope someone can help with this.
User | RANK |
---|---|
8 | |
4 | |
4 | |
3 | |
3 |