Help needed - Google Misrepresentation issue

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Help needed - Google Misrepresentation issue

summitsoul
Excursionist
15 1 3

Hello all,

 

so I got the Google misrepresentation issue and already requested a review twice.

I fixed everything which is recommended...

 

I also added all the business info to the merchant business info. Even shipping and return policy.

I do not have reviews yet, since I'm just starting out. Could this be the issue?

 

Could someone maybe check my site and tell me if you notice anything which could cause this issue?

 

I'm really desperate since I only have one more request left.

https://summitsoul.co/

 

Accepted Solution (1)

EmmanuelFlossie
Shopify Partner
4016 312 901

This is an accepted solution.

It looks like the post you created on the Google Ads community was deleted. I want to re-emphasize, my comment about print on demand.

 

Unless you have thousands of reviews, don't expect to get approved with POD model.

 

Reason: items need to be stocked in it's finished state

 

Reference: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

 

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).

View solution in original post

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
4016 312 901

This is an accepted solution.

It looks like the post you created on the Google Ads community was deleted. I want to re-emphasize, my comment about print on demand.

 

Unless you have thousands of reviews, don't expect to get approved with POD model.

 

Reason: items need to be stocked in it's finished state

 

Reference: https://support.google.com/merchants/answer/6150127#:~:text=Unavailable%20promotions

 

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).
summitsoul
Excursionist
15 1 3

Hello,

 

Thank you.

Yes I had to delete it because I got Spam calls and messages nonstop from people who wanted to "help" me.

It was crazy.

 

Thank you for your answer.

EmmanuelFlossie
Shopify Partner
4016 312 901

I know, it's a big problem on the Google Ads community, there are a lot of so called experts trying to offer you a service.

 

Can you share with me privately which emails and phone numbers you received, I will share it with our CMs on the community to check if they are from existing community members so that they get a warning / banned.

 

Of course, you don't need to.

Maximize Your Google Shopping Performance
Get in touch for expert guidance. Need Google Merchant Center or Google Shopping support?
Get expert help from Emmanuel Flossie, a Google Shopping Specialist, Google Ads Diamond Product Expert, and award-winning Google Product Expert (Education 2021 & Tailwind Champion 2023).