Help Needed With Facebook Ads

[tiktocX]

Hi, 

    Is there anyone that can help me or might have a similiar issue ? I've been posting facebook ads but they are not getting any impressions, no money at all being spent on them and they are approved & active on my ad account.  Reading about why my ads might not be deliverying on forums/articles, i seem to be fine with my healthy size target audience. (1.5m) I budget $10 per day but there is absolutely no activity on this. The ad has been running for over 24 hours.  I spoke with facebook support and they said to increase my bids. As a complete newb, id rather just stick to automatic bidding. Is a simple solution to actually get some spend on my ad to raise the budget to say $20 a day etc ? or something more complex with using manual bidding ?  Other campaigns I ran on $5 daily budgets worked fine and got hits etc. I want to figure how to solve this issue myself before having apps like Kit start running.

Any assistance would be great as I'm completely lost at this stage 

PS. all billing info is linked and there are no payment issues.

[tiktocX]

Ive also included a screenshot above 

[Guille_Lopez2]

Hi, if you want to try with a video add, I can help you creating one for free (I am testing my new app that does just that). Send me your product url (so I can download your product images) and we can give it a try!

— Guille

[tiktocX]

Here you go.  Thanks 

https://tiktocx.com/products/tiktocx-adjustable-paw-ring

[Guille_Lopez2]

Ok, I made two options:

Video 1: https://s3.amazonaws.com/factory-app-dev/custom/frame.mp4

Video 2: https://s3.amazonaws.com/factory-app-dev/custom/side-wipe.mp4

[tiktocX]

Can i use these ? No. 2 is very good  thanks 

[Guille_Lopez2]

Yes, of course you can! I am glad you like it. 🙂

If you are interested on creating more videos like No. 2, you can give it a try to our app: https://factory-app.herokuapp.com/. The app is still on review by Shopify, and probably will be released end of this week / begining of next week.

Here there is a video on how the app works: https://www.youtube.com/watch?v=wkaX_wOmW64

[Guille_Lopez2]

Hi again, I saw you installed the app. ?

Did you have any problems using it?

— Guille

[tiktocX]

Hey Guille, on desktop, App was perfect and simple to use. Was able to easily download product videos. Only 1 minor issue, the preview wasn't working (which may just be on my end) when i clicked it, it was just a white screen with nothing on it. Other than that, i think its a brilliant app and very simple to use.

See screenshots. Thanks for help. App looks really interesting 🙂 

[Guille_Lopez2]

Oh, that's great! You are my first user! 🙂

Regarding the preview issue, which browser are you using?

— Guille

[tiktocX]

That's cool. The first of many I'm sure. I was using safari on my mac ? 

[Sandy_Clarke]

Thanks, Guille Lopez for your help. I have also gotten some information from you.

[Kevin_Simonson_]

Appreciate the post! Huge issue.

We get this question a lot. My thoughts are:

1. Generally, to get the best performance from manual bidding, your daily budget should be 25X the bid you have set.Generally, to get the best performance from manual bidding, your daily budget should be 25X the bid you have set.

2. Here’s the other exception aside from small budgets. Automatic bidding can also work well for easier, more upper funnel objectives, i.e., free app downloads or lead gen. But for many brands, we strongly believe properly structured manual bidding will be the best way to scale your account and meet your goals.

We actually blogged about this in detail if you want to check it out: https://bit.ly/2L4XZPa

Hope that’s useful!