Hi, I have uploaded my product to merchant centre but they been disapproved and then Suspended account for policy violation and I have received this email
Your Merchant Center account is currently disapproved under one of our policy. You can learn more about this policy here: https://support.google.com/merchants/answer/188484?rd=1
Can someone help me with this ?
My website is www.marinexco.com
Make sure to add business address, phone number, email address and contact form on your contact page: https://support.google.com/merchants/answer/6363310?hl=en
Make sure your reviews are real
Make sure you stock all products and are not drop shipping : https://support.google.com/merchants/answer/6150127
I had a look at your website and it seems that all your policies like shipping and returns, contact us page and terms and conditions page are all in place. If you are still facing the issue you can contact Google and they will let you know the reason behind the suspension.
We have developed and app called Easy Google Shopping Feed app By AdNabu for Shopify, which can help you manage your Google Merchant Center. The feed update is faster and we also support metafields. You can try the app and let us know your feedback.
Sampy Mishra | Customer Success Manager @ AdNabu
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Try our Google Shopping Feed App from Shopify App Store.