Helpppp Pleaseee

New Member
2 0 0

I am Literally trying to run ads all day long and got the same result all day. tried everything but no luck.

Pleaseeee if anyone knows what to do let me know. this is what i get on all ads


Replies 3 (3)
Shopify Staff
Shopify Staff
450 56 88

Hey there, @perparimzz!

Ryder here, from the Social Care Team. Thanks for posting! I'm sorry to hear that you've been having trouble with your Facebook Ads. While we don't have any control over Facebook's Ad approval process, I was able to do a quick Google search to see what I could find for you.

According to the Facebook Ads Help Center, this is likely due to the advertisement not meeting their advertising policies. Facebook should be sending you an email with details that explain why your ad wasn't approved. You'll need to make any necessary edits in order to be approved.

If you believe that your ad was disapproved by mistake, you can appeal the decision through Facebook's form on this page.

I hope this helps give you some direction! What other ways have you been marketing?


Ryder A. | Social Care @ Shopify 
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82 5 16

Hey perparimzz


Facebook should have sent you an email with the explanation attached. Could you provide that screenshot?


Seeing your ad image, I'm guessing it isn't because of the product. So that leaves...

  1. Too much text in image
  2. Targeting personal attributes
    1. Ok: Meet dog lovers
    2. Not ok: Meet other dog lovers
  3. Mistake in the link to your landing page
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New Member
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Actually I contacted them and after 3-4 hours the adss were all approved but support hasn’t contacted me back neither send me anything