Solved

How can i disconnect Facebook pixel from Shopify store

GouravKumar
Shopify Partner
33 1 11

How to remove facebook pixelHow to remove facebook pixel

 

How can i disconnect facebook pixel from shopify store, so i would be able to add new facebook business manager's new pixels and assets.

Currently i am trying to add new Facebook BM account it showing error
mobitrendz connection error.png

Accepted Solution (1)
GouravKumar
Shopify Partner
33 1 11

This is an accepted solution.

Hello @Berkcan , As i researched this disconnect option is not available by Facebook end, Simple Solution is Uninstall Meta (Facebook and Instagram) Sale Channel, and reinstall it and connect new Pixel or Facebook Business Manager.

View solution in original post

Replies 7 (7)

Dirk
Shopify Staff
2217 247 506

Hey, @GouravKumar 

 

We actually have a step-by-step guide on disconnecting your facebook pixel that you can follow along to do so for your own store. From there, you can look into reconnecting the new Facebook business manager account to your Shopify store.

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Berkcan
Visitor
2 0 1

Hi @Dirk 

I followed the guide for disconnecting facebook pixel until the step 5 where it says click Disconnect to remove your current pixel. I couldnt disconnect at this step because there is no disconnect button. I would appreciate if you can assist me at this step. Thank you.

GouravKumar
Shopify Partner
33 1 11

Hi @Berkcan @Dirk  Exactly I am searching same the " Disconnect button/Link" in step 5.

As i am following your steps, But did not find Step 5 "Disconnect Button/Link" kindly assist with the screen shot, you may provide.

and please let me know if you need any info by my side, related screen shot of the step 5 i already shared in my question.

Appreciated Always.

GouravKumar
Shopify Partner
33 1 11

This is an accepted solution.

Hello @Berkcan , As i researched this disconnect option is not available by Facebook end, Simple Solution is Uninstall Meta (Facebook and Instagram) Sale Channel, and reinstall it and connect new Pixel or Facebook Business Manager.

Berkcan
Visitor
2 0 1

Thank you @GouravKumar ! I appreciate your help.

flareAI
Shopify Partner
2405 223 535

Hello @GouravKumar,

 

This is flareAI: your Fully Automated Free Sales Machine. I hope you're having a good day. We are helping Shopify Merchants grow their store presence in Google and other major sales channels and generate sales of $5 million in sales from Google Search, on autopilot.


If my suggestions is helpful to you, please let me know by giving a like or marking it as a solution.


You can remove the Facebook pixel from your online store by following the below steps.


1. Login to your Shopify admin
2. Settings > Apps and sales channels
3. Click Facebook
4. Click Open sales channel > Settings
5. In the Data sharing settings section, click Disconnect to remove your current pixel

If you edited your theme file code to add a Facebook pixel, then you need to remove the pixel from theme.liquid file.


Follow these steps to remove pixel code from your theme file.


1. Go to Online Store > Themes
2. In the Current theme section, click Actions > Edit code
3. Open the theme.liquid file in the theme code editor.
4. Search and delete the Facebook pixel code between the <head> and </head> tags.
5. Click Save.

To remove your Facebook pixel in your Online Store preferences, follow the below steps:


1. Settings > Apps and sales channels > Online store.
2. Click Open sales channel > Preferences
3. In the Facebook pixel section, click Change.
4. Delete the Facebook pixel
5. Save


Is your competition out-spending your store marketing budget? Every marketing channel demands more $$$, except one. Consumers trust Google. flareAI actively grows your store presence on Google Search at NO added Staffing expenses, NO Pay-per-click, NO paid marketplaces. With flareAI, your site can access the world's dominant Free eCommerce services in one Shopify App.


If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.


Gina
flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing
GouravKumar
Shopify Partner
33 1 11

Hi FlareAI, Appreciate your valuable response.
 
As i am following your steps, But did not find Step 5 "Disconnect Button/Link" kindly assist with the screen shot, you may provide.
and please let me know if you need any info by my side, related screen shot of the step 5 i already shared in my question.

You can remove the Facebook pixel from your online store by following the below steps.
1. Login to your Shopify admin
2. Settings > Apps and sales channels
3. Click Facebook
4. Click Open sales channel > Settings
5. In the Data sharing settings section, click Disconnect to remove your current pixel