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How can I enable local pick-up option on my Facebook Shop?

How can I enable local pick-up option on my Facebook Shop?

sweetpeace
Visitor
1 0 1

Local pick-up is an option on my Shopify website but does not show as an option on my Facebook Shop. How do I change this setting?

Replies 7 (7)

thesquirrelsden
Excursionist
16 0 7

I have been trying to find this same setting for 3 days and cannot seem to find it anywhere. So frustrating. Local pickup for me is a big deal on Facebook.

thesquirrelsden
Excursionist
16 0 7

So to anyone looking for the same resolution, there is none per Facebook. They only look at the main shipping profile. I have since decided to remove FB Checkout and pointed it back to Shopify.

c321vintiques
Tourist
8 0 9

I've been trying to figure this out and it's way later then lst post.  So it says it does shipping using In my shopify shipping I have local pickup setup on it and it works fine.  But if someone uses fb shop it will not give local pickup as option.  I changed to facebook checkout cause of new rule going into affect in 2024 but guess I'll have to reset to checkout on shopify.  I guess this is a facebook issue or something?!?!?!?  

thesquirrelsden
Excursionist
16 0 7

That is my understanding per Facebook. I have no problem with my local pick up option for my local sales directly through my website, but this same option does not carry over to Facebook eventhough I have the pick profile setup on Shopify. They state that they can only utilize the main shipping profile. I was so frustrated to learn that. However, by directing them back to my website has worked fine. Facebook is just not understanding how to cater to small business. It is a shame really. So my shop is really only an advertising platform and that is pretty much it. 

ShellV
Not applicable
1 0 0

How do I switch it so that it directs them to my website instead of Facebook store? Does this mean I can’t tag products anymore? 

CarlaIrv
Visitor
1 0 0

Did you find out how to change settings?

wbrandow
Visitor
1 0 0

Facebook does not appear to have a Local Pickup option available anymore.  I created a shipping profile in Meta that only ships to my store's home state and charges enough to cover expenses for an employee to deliver.  Not a solution I love because the cost of shipping will keep customers from purchasing on Facebook.  I might investigate adding content to these products directing customers to the stores website for Local Pickup.  In order to change shipping profiles for items I had to edit my store's data feed to set 'shipping_profile_reference_id' to the IDs matching the Meta shipping profiles I created.  I'm not a Shopify user so I am not sure how to specifically do that in Shopify.  I hope Meta can get it together because In-store pickup is FUNDAMENTAL!  So frustrating!