How can I properly set up conversion API without Shopify support?

nomorehelp
Visitor
1 0 0

Several times last year I asked shopify support tohelp me set up conversion API and they said they took care of it but when I try to place an ad on Facebook, they tell me I am not set up and Shopify support are the ones who need to set it up. Now it seems shopify no longer provides phone support. How can I get this set up properly or is there a way to get phone support?

Reply 1 (1)

Josh_Uebergang
Shopify Expert
1016 44 272

Enable the Maximum setting inside your channel set up for the pixel to set up cAPI. I found documentation for you to do it here https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/meta-pixel#add-a-meta-pixel...

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