Solved

How do I download customer emails from those who purchased a specific product?

kdigitalstudio
Excursionist
35 0 8

I need to inform these customers of an update of a digital product they purchased. How can I download all the customer emails from a specific product?

 

I've attempted to run reports (I have advanced), attempted to export based on a search for the product, etc. Even with all the filters I add, it still exports all orders.

 

How can I download customer emails of those who ordered a specific product?

Accepted Solution (1)

Brendan-Optily
Shopify Partner
87 10 22

This is an accepted solution.

Hi @kdigitalstudio , I believe the steps are:

 

Customers >

 Apply Filter >

  Products Purchased >

    (select the products by name/id/tag)

      Select "Product Was Purchased"

 

You should then be able to see the list of customers in the interface.

 

Then hit "Save Segment" and you will be able to export.

 

I hope that helps...

 

      

Optily - Supercharge your ROAS (App)
Get more sales from ads with daily ad spend optimization for Google, Instagram, Facebook, YouTube and TikTok. Install for free here.

View solution in original post

Replies 5 (5)

Brendan-Optily
Shopify Partner
87 10 22

This is an accepted solution.

Hi @kdigitalstudio , I believe the steps are:

 

Customers >

 Apply Filter >

  Products Purchased >

    (select the products by name/id/tag)

      Select "Product Was Purchased"

 

You should then be able to see the list of customers in the interface.

 

Then hit "Save Segment" and you will be able to export.

 

I hope that helps...

 

      

Optily - Supercharge your ROAS (App)
Get more sales from ads with daily ad spend optimization for Google, Instagram, Facebook, YouTube and TikTok. Install for free here.

Report-Pundit
Trailblazer
304 11 20

@kdigitalstudio 

 

I am John from Report Pundit.

 

Yes, it is possible with Report Pundit to fetch the customer email ids based on a specific product purchased. You can export this report in less than 5 minutes.

I have made a sample report with our test data for your reference.

Report Pundit Sales by Product  test report.png
Install Report Pundit, you have 14 days of free trial. Our team of live chat experts will help you to create reports. You can also contact us at support@reportpundit.com

Thanks,
John

Report Pundit - Instant reports and custom dashboards
LitHaven
Not applicable
1 0 0

Hi,
Would you be able to give some guidance on who we could create a report like this on Report Pundit where we can collect the customer email for a specific product purchases?

Report-Pundit
Trailblazer
304 11 20

Hello @LitHaven ,

You can achieve this in a few simple steps.


1. First, open the "Sales by Product" report from the library.
2. Next, filter the "Product Title" column to search for the specific product you're interested in.
3. Then, click the "Add Column" button to include the "Customer Email" field in the report.

Here is an example for reference : 

ReportPundit_0-1712293400718.png

 

Let us know if you need any assistance with reports.


Thank you!

Report Pundit - Instant reports and custom dashboards

tomcooper25
Visitor
2 0 0

Hello @kdigitalstudio,

 

You can use MailChimp email marketing service for the same. They allow us to create a segment based on purchasing activity.  Then you can create an instant for the customer who bought the specific products and stores those emails on the CSV file.  In addition, you can send the campaigns to all those emails.

 

Thanks,

Tom.