How report I scammer website

[Ethanthegreat]

https://shopify.com/89978274082/account/orders/6053216518434

this website need to take down theres a lot of people from Philippines got scam there selling ebook but the buyer received stones and phone holder please who’s the owner of this shopify take down that website. And its not good also on ur reputation because there using shopify

[Bundler-Manuel]

Hello Ethan @Ethanthegreat   It’s great that you brought this here firstly for more people to take note of the store and avoid them so thank you for that! Secondly, try sending the link to Shopify Support directly with your observations and hopefully somebody would be able to take it up as quickly as possible.

[Laza_Binaery]

Hi @Ethanthegreat 

You can report it here https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant, you and everyone else. More reports faster they can be closed.

[LizHoang]

Hi @Ethanthegreat 

It seems you've encountered a scam website selling eBooks where buyers receive items like stones and phone holders instead. To report this, you should contact Shopify directly. You can do this by visiting their Support  page and providing them with details about the scam. This helps protect other users and maintain Shopify's reputation.

Liz

[DaisyVo]

Hi @Ethanthegreat 

I’m really sorry to hear about this situation—it’s upsetting to see scammers taking advantage of others like this. Let me help guide you on how to report this website to Shopify so they can take the necessary steps to investigate and address it.

Steps to Report a Scam Website on Shopify:

1-Gather Evidence
Make sure you have everything documented, such as:

• The website link (like the one you shared).
• Proof of transactions (receipts, emails, order details).
• Screenshots of any misleading claims or issues.

2-Contact Shopify Directly
Shopify has a dedicated process to handle reports of fraudulent stores. Here’s how to report:

• Go to Shopify’s Report an Issue page: https://www.shopify.com/legal/report-aup-violation.
• Select the option to report a store that violates their Acceptable Use Policy.
• Fill out the form with details about the scam, including the link, what happened, and any evidence.

3-Include Specific Details
Be clear about the issue:

• Mention the scams happening (selling ebooks but delivering stones or phone holders).
• Add details about the affected buyers from the Philippines.
• Explain how this store is misusing Shopify’s platform.

4-Follow Up
After submitting your report, Shopify will review the case. While they cannot disclose specific actions due to privacy reasons, they take scam reports seriously. If needed, you can email them at abuse@shopify.com to follow up.

Why Reporting Helps

By reporting, you’re not only helping prevent more people from getting scammed but also helping Shopify maintain trust and integrity on their platform. These actions can lead to investigations and potentially shutting down fraudulent websites.

If you need help with the form or have other concerns, let me know—I’m here for you.

Best regards,
Daisy