How to automate customer thank you emails without repetition?

[cindrvella]

Hello, 

I am moving my customer thank you email flow from Klayvio to Shopify. 

I was wondering if there is a condition for checking that the email hasn't been sent to the customer in the last x days? e.g. Has not been in this flow for the last 2 days

Any advice would be helpful!

[cindrvella]

amazing! what would you recommend?

[Smith_Mitchell]

Hi,

Hope you are doing great.

If you want to add variety to your thank-you emails, why don't you try something different like sending personalized thank-you videos via email instead?

There's an app on the appstore called Bonjoro: Thank You Videos that lets you do this super easily.

You just integrate it with your Shopify store and then you can send videos based on post-purchase triggers like New Customer or Order Fulfilled.

Your customers will be blown away by it, and you'll get way more repeat purchases and positive reviews based on their amazing customer experience!