How to correctly connect Shopify with Commerce Manager?

[SamT2]

Hello,

I had a question about the correct technical setup for connecting Shopify to Commerce Manager. When linking Shopify to Commerce Manager, should I expect to see both a feed that is generated by "Syncing from partner platforms" and a Data Feed, typically called "Shopify Dynamic Facebook Ads Product Feed", or should there just be one source of upload?

Thanks,

Sam

[saim007]

Hello @SamT2 If commerce manager automatically syncing products from the Shopify platform and it's working fine then no need of use Dynamic Feed. before remove just cross check the synced products which one is synced more.

[sampymishra]

Hi @SamT2 

You should only expect to see one source of product data feed, either through "Syncing from partner platforms" or a custom data feed. If you're seeing both in your Commerce Manager, there may be a configuration or technical problem that you should troubleshoot with the Facebook support team.