How to delete one of 2 email on store?

Solved
Winda_Lis
Tourist
35 0 2

At abandones checkout of my store has 2 emails and I want to delete one of them. how to delete it?

Accepted Solution (1)
Nick
Shopify Staff (Retired)
Shopify Staff (Retired)
4531 434 1024

This is an accepted solution.

Hi @Winda_Lis,

 

Nick here from Shopify. 

 

Do you mean there are two emails your store is sending the Abandoned Cart emails from or two emails you are receiving the notifications for them at? 

 

Would you also be able to tell me if the two emails you have in your admin at Settings > General are the same, please? It should be the email that is set at Customer email which sends the Abandoned Cart. You can see where I mean from the screenshot of my test store below:

 

19-10-u82g7-g40g6

 

Looking forward to hearing from you. 

 

All the best, Nick

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Replies 3 (3)
Qualitycheck
Shopify Expert
1449 114 233

Could you please share website URL and let me know which email you would like to delete?

Nick
Shopify Staff (Retired)
Shopify Staff (Retired)
4531 434 1024

This is an accepted solution.

Hi @Winda_Lis,

 

Nick here from Shopify. 

 

Do you mean there are two emails your store is sending the Abandoned Cart emails from or two emails you are receiving the notifications for them at? 

 

Would you also be able to tell me if the two emails you have in your admin at Settings > General are the same, please? It should be the email that is set at Customer email which sends the Abandoned Cart. You can see where I mean from the screenshot of my test store below:

 

19-10-u82g7-g40g6

 

Looking forward to hearing from you. 

 

All the best, Nick

To learn more visit the Shopify Help Center or the Community Blog.

Winda_Lis
Tourist
35 0 2

Solved, Thank you!