How to get Facebook to help with fixing Admin access

Bodibioactive
Tourist
3 0 2

I have a pre-existing FB business page, and for some reason(?) I don't have admin access to set up a FB store so I can start cross-selling with my shopify store. I don't know who the admin is as I'm only 1 of 3 people who have had access to the account, and the other two don't have admin access either. We have only had 3 emails attached to the page and none of them work for admin access.

 

Does anyone know how I can contact FB and ask them to assist me to resolve the issue? I'm happy to provide ID, etc to prove I'm the owner. I can't go through FB commerce manager because I don't have a FB shop set up, ie I can't access it(!!) It's a bit of a catch 22.

 

Any assistance would be greatly appreciated as I've spent literally hours and hours trying to get support from FB for this issue.

Replies 2 (2)

Bodibioactive
Tourist
3 0 2
Hi Kelvinden,
Thanks for responding. What do I need to do?

Thanks
Ramona.
Bodibioactive
Tourist
3 0 2
Thanks. That sounds awesome! What do I need to do?