What's your biggest current challenge? Have your say in Community Polls along the right column.

How to resend email to those who did not open the first email in Shopify Marketing

Solved

How to resend email to those who did not open the first email in Shopify Marketing

GesBaf
Tourist
8 0 0

I have sent out an email about a new product yesterday from Shopify marketing.

I now want to send out a new email, to the email subscribers that did not open the first email. How can I do this?

 

Should I make a new customer section? If so. what would it look like?
I tried some different approaches but cannot get it right. I tried something like this, but it does not work. 

shopify_email.opened( ) = false AND email_subscription_status = 'SUBSCRIBED'


Any help would be greatly appreciated. 

Accepted Solution (1)

PageFly-Richard
Shopify Partner
4801 1085 1753

This is an accepted solution.

Hi @GesBaf,

 

This is Richard from PageFly - Shopify Page Builder app.

 

May I ask if you have already sent out other email campaigns and have you added activity ID as well?

PageFlyRichard_0-1676258174391.png

Choosing the activity_id will point out the specific email you want to filter out.

 

Hope it helps!

Richard.

Please let me know if it works by giving it a Like or marking it as a solution!


➜ Optimize your Shopify store with PageFly Page Builder (Free plan available) 


All features are available from Free plan. Live Chat Support is available 24/7.

View solution in original post

Replies 3 (3)

PageFly-Richard
Shopify Partner
4801 1085 1753

This is an accepted solution.

Hi @GesBaf,

 

This is Richard from PageFly - Shopify Page Builder app.

 

May I ask if you have already sent out other email campaigns and have you added activity ID as well?

PageFlyRichard_0-1676258174391.png

Choosing the activity_id will point out the specific email you want to filter out.

 

Hope it helps!

Richard.

Please let me know if it works by giving it a Like or marking it as a solution!


➜ Optimize your Shopify store with PageFly Page Builder (Free plan available) 


All features are available from Free plan. Live Chat Support is available 24/7.

GesBaf
Tourist
8 0 0

Thank you - that solved my problem.

badkarbon
Excursionist
10 0 9

Thank you! That's what I needed. Don't know why that isn't just linked to from the Email itself, to choose to re-send to non-opened or non-delivered emails, instead requiring us to make the segment on our own... was afraid I was going to have to manually copy out every email from the Report.

"Shopify: There's a [3rd party] app for that."
"Shopify: If we're missing a feature, that IS the feature."