I am a customer placed an order. But seller is not responding

[RaghuA]

Hi ,

I am customer who placed an order jn one of the Shopify ecommerce website.

Order no: 1481

Ecommerce: barcilona.com

https://barcilona.com/collections/cars?page=1

As of now no one has responded regarding the order.  

When checking the link it is showing it is not available 

[Moira]

Hey @RaghuA,

Thanks for getting in touch about this.

I would highly recommend that you to fill out this form to report an issue with your order.

I want to stress, we take matters like this very seriously and take all necessary actions when stores are not acting in good faith or when they make it challenging for customers to contact the business.

Thank you again for reaching out and bringing this to our attention.

[RaghuA]

I filled the form, As of now reply from shopify. 
Order is not yet delivered, Unable to contact. 
But still i see the page is open. 

[Moira]

We understand how important it is for you to receive your order, so if you're not hearing back from the store - we've got some further next steps to assist you here.