I have sent out my first email to all my subscribers and no one has received it!

I have sent out my first email to all my subscribers and no one has received it!

SallyBF
Visitor
1 0 0

We sent our email to our all our subscribers. 

Lots of people have reported not receiving it.

I am subscribed and also have not received it.

Why might this be?

Replies 3 (3)

giftsatbliss
Excursionist
14 0 2

Hi. We find a lot go into the junk box. Ask your customers to check their filters or to check their junk folder. 

shozoid
Explorer
97 4 9

Hello @SallyBF,

 

Can you let me know what software you are using to send these emails?

giftsatbliss
Excursionist
14 0 2

Ahh I just used Shopify e mail templates. Not used any other as yet. I find them fine. You can adapt to suit your own branding etc.