I'm having issues connecting my Facebook to my Shopify

ShaheenR
Tourist
5 0 2

I attempted to connect my business manager account to Shopify, followed all of the prompts on the screen, and a button prompted me to submit the shop for review, which resulted in the screen above. Has this happened to anyone else before?

 

Screen Shot 2022-10-09 at 7.54.06 am.png

Replies 3 (3)

PageFly-Richard
Shopify Partner
4050 902 1556

Hi @ShaheenR,

 

I’m Richard Nguyen - CRO Expert at PageFly.

 

Sorry to hear about your issue. To fix it, please try disconnecting your FB account and reconnecting it with your Shopify store. Once it's done, your store might be reviewed for 48-72 hours then.

 

If the "Your shop is in review" banner lasts longer than 72 hours, let's delete the Facebook Sales Channel in the Shopify admin and reinstall it.

 

If the above suggestions do not work, you should contact Shopify Support for more information.

 

Hope it helps!

 

Regards,

Richard

 

P/s: Halloween is coming!!! Have you prepared to make the best sales with your eCommerce store yet? You can check this out for more valuable ideas this season 😊

Please let me know if it works by giving it a Like or marking it as a solution!


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flareAI
Shopify Partner
2405 223 534

Hello @ShaheenR,


This is flareAI - Generating Sales from Google Search, on Autopilot. Helping Shopify merchants in generating $5 million in sales from Google Search. I would like to give you some suggestions regarding your question here.

 

Did you check with the Facebook Support team?

 

It can take Facebook up to 48 hours to review and approve your store. If for you it is taking more than that you can try troubleshooting by following a few steps:

 

1. Login to your Shopify admin, and select the Facebook Sales Channel.
2. Click on Settings in the Facebook Sales Channel
3. Scroll down to Facebook Page select Disconnect and then Reconnect your page.
After this step, your Shop will show the review status and you may need to wait 48 hours for the review to be completed on Facebook's end.

 

If still it won't resolve your issue, you have to contact Facebook support or Shopify support for help.

I would suggest you try flareAI. We created flareAI to grow your store on Google, Bing, and other major sales channels. As a partner, flareAI will submit your products to the free sales channels on a daily basis. Once your product is found on the channel, you don't need to do a thing. Customers will keep finding your product day after day. flareAI will help to scale your site sustainably at NO Agency fees, NO Pay-per-click, NO paid marketplaces.

 

I hope my suggestion will help you.

 

Happy conversions!
flareAI

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing

Jarentfish
Visitor
1 0 0

I'm having issues as well. When I click on connect Facebook account it just goes to my Facebook page. Doesn't allow me to return to go to business assets. Any ideas?