This is doing my head in! But, I'm having problems with google shopping. It keeps telling me that a product (one I'm testing) that the description is too long and it needs to be less than 5000 char. Even if I overwrite the description in the product page (with a few words) I still keep getting this error and I don't understand why!
Can anyone help, please!!?
What is the time difference between when you write a new description and the product gets rejected again? If you are using the Google Shopping App, it can take a few days for a product to get updated inside your Google Merchant Center.
It's not getting rejected by Google as such, but when I'm in the edit product page within Shopify under the Product Availability section on the right hand side. It is showing that error
Thanks for all the help everyone, but looks like the problem has rectified itself as there's no error anymore and looks like my products are now showing in the Merchant centre.
Instead there's an error about linking...
But I've checked it in the merch centre and again the link is fine and working, doesn't look like there's anywhere in Shopify to change it so, will just ignore it for now as it seems to be working everywhere except Shopify admin.... Looks like they need to sort out a few things!!!
Glad it worked for you, I am struggling with the same error for over 2 months & looking for a solution. I copied my product description & verified several times its less than 5000.
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