Importing CSV client list keeps on showing error "Missing header: Email"

Moomys
New Member
5 0 0

Hello,

I'm trying to import my contacts from MailChimp to Shopify but keep getting this error "Missing header: Email"

Anyone know what the issue can be?

Thank you,

Maja

Replies 2 (2)
channelup
Shopify Partner
521 25 119

Hi Maja

This is an indicator that your file is not correctly formatted. Please open it in notepad and check the file only has one row for column headers and they are also separated by commas and not other characters.

You can also export an example file from Shopify and use it as a template to then reimport. https://help.shopify.com/en/manual/migrating-to-shopify/transporter-app/csv-customers

Regards

Tom

 

Bundleup - bundle your products and unbundle your orders.
Channelup is a product data management solution helping Shopify stores automate their processes.
If you require custom development or would like to test out our features contact me at tom@channelup.io
Lilith
Shopify Staff
601 72 161

Hi, @Moomys! I saw that you posted this same question in the Technical Q&A discussion board as well.

I've replied to that post for you.

Lilith | Social Care @ Shopify 
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