Importing CSV client list keeps on showing error "Missing header: Email"

New Member
5 0 0


I'm trying to import my contacts from MailChimp to Shopify but keep getting this error "Missing header: Email"

Anyone know what the issue can be?

Thank you,


Replies 2 (2)
Shopify Partner
740 38 156

Hi Maja

This is an indicator that your file is not correctly formatted. Please open it in notepad and check the file only has one row for column headers and they are also separated by commas and not other characters.

You can also export an example file from Shopify and use it as a template to then reimport.




Bundleup - bundle your products and unbundle your orders.
MYOB Sync - connect your MYOB account to sync orders, customers, payments and inventory.
Get in touch with our team here.
Shopify Staff
Shopify Staff
603 72 182

Hi, @Moomys! I saw that you posted this same question in the Technical Q&A discussion board as well.

I've replied to that post for you.

Lilith | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog